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The issues about my PCB

1478 1 Oct 22.2019, 17:49:33

I ordered 2 Layer Green PCB 5cm x 5cm, at first everything is fine. Unfortunately, they messed up my last order. All holes (smallest are vias 0.0157" 0.4 mm) on all boards are shifted out of center (in similar direction and center distance). Never had this problem before.

Other design (2 Layer Green PCB 5cm x 5cm Max ) from the same order came with perfect centered holes.
I reported this to them and they replay that they will give me back 2$ because of this error.  
Maybe I was just lucky with previous orders, and asking too much from this fabrication process (for that price). I know there are other similar topics here (and I read some of them), but is there are some better option regarding quality / price / full refund option? In my case 5 to 10 boards,  with 2 layers,  max 4 x 4 cm?

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